There are many choices between operating systems and virtualization, as well as software that is compatible with both. AutoCAD is supported for VMware virtualization and customers using a supported configuration are recommended to report the issue to Autodesk and VMware.Installation Requirements Operating Systems VMware have confirmed that they have had no reports of similar issues and believe their stack is unaffected owing to architectural features designed to streamline display adaptor selection. SolutionĪutodesk recently released a hotfix that resolves the problem and there is information on the hotfix here: Customers seeking support for unsupported configurations are advised to contact their virtualization vendor and Autodesk. It should be noted that some configurations such as vGPU are currently officially unsupported.
This has been reported with both Microsoft Server OSs (win 2012 R2 and XenApp) and Workstation OSs (win 8.x etc) VDI (XenDesktop).ĭetails of Autodesk's support for Citrix can be found on Autodesk's site. It is believed this is misleading and that the message is a result of the WDDM/other default adapter being used. the Citrix XPDM/WDDM driver rather than the NVIDIA driver.Ĭustomers may encounter an error message that "Hardware Acceleration is Disabled" owing to the graphics card not being autodesk certified hardware. Autodesk AutoCAD 2016 selecting the wrong display adaptor in virtualized environments including Citrix in conjunction with NVIDIA GPU use Symptoms or ErrorĪ number of customers have reported that when attempting to use Autodesk2016 the wrong display adapter is being selected when using NVIDIA GPUs e.g.
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